Board Thread:Tapped Out Help/@comment-181.188.76.62-20141008204743/@comment-26143371-20150508101102

Which Bluestacks version are you using? There has been a bug for some versions!(also see my post here).

Nearly all versions of Bluestacks can be found at http://forum.xda-developers.com/wiki/BlueStacks_App_Player#ROMs