Board Thread:Tapped Out Help/@comment-96.241.175.67-20140505180643

Yesterday my Springfield went away. Six months of diligently working on my town seem to have been for naught. My land isn't in the right configuration, all of my buildings except for the simpson house, squidport entrance, and the shuttle to krustyland are missing. Only Fat Tony is still around.. all the other characters are gone. I had over 850k in the bank and 34 donuts... not I have $4318 and 1 donut. It still shows me on level 40 and I still have my friends in place, but otherwise my town is destroyed. Oh, I do have some easter baskets laying around (arranged in a D pattern no less) and a bunch of damn bunnies.

I've tried the various suggestions on the worthless EA forums. I've tried force close and reboot of my iphone. I've deleted the application and reinstalled. I've even loaded TSTO on an andriod tablet to see if its just my phone. Nope, its definitely not my phone.

Does anyone know how to fix this? I contacted EA through their game advistor chat system only to be told that my problem needed escalation and then nothing happens. It's been over 24 hours at this point and the escalation team has yet to contact me as I was promised by TWO of the reps. I'm very very frustrated and getting more and more angry the longer this drags out.

Oh, one piece of information I forgot to include was that right before this problem started I got the message about not having saved the progress of my game on my "other device" but since I didnt have another device running at the time the error occurred I just hit "start playing" like I always do whenever I get that message. 