Board Thread:Tapped Out Help/@comment-74.198.9.174-20130225180046/@comment-5763452-20131126153607

68.225.149.165 wrote: I have the same thing. It started when I tried to buy a golden scratcher. Since then I cannot open the game. Uninstalled it - Reset the device to the factory settings and tried it (before loading all my usual stuff that was backed up on computer) Nothing worked!

Help Please! Contacted EA anout 9 days ago - still waiting for a response EA help is absoloutly terrible. I remember I contacted them about currency missing on a Facebook game - about a year later I got an email telling me that they had reviewed the issue and that they had refunded the lost currency into my account. The only trouble was that by then, the game had gone offline - yes, the game had gone offline by the time they replied!