Board Thread:Wiki Discussion/@comment-26143371-20150915185348

Version 4.16.8 of TSTO just became available on iOS and there are major issues on EA's servers: People's towns have been reset to level 56 and other content is missing too!

You need to turn off automatic updates of TSTO:
 * On Android: Go to the play-store page of TSTO, tap the three dots in the upper right corner and and uncheck the checkbox
 * On iOS: You can disable updates in settings -> app store --> updates
 * On Kindle: UNfortunately I don't know this one, would be nice if someone could post it

If you have already updated and are experiencing these problems, contact EA at.

This is an server-side issue and EA is currently working to resolve it. We will inform you when updating is safe again.

If you want you can also take a look at the thread on EA's forum 