Talk:Christmas 2014 Event/@comment-24826629-20141212105115

Anyone who might be interested in the resolution to me not being able to get into Krustyland (and thus get Homer and Lisa to start the xmas tasks)

The initial help desk person wasn't able to help in any way so they escalated the issue. The next person tried to replicate my issue and found that it was a problem on their side. They offered to roll back my progress to a point where Krustyland was available (not too far back, luckily) and compensate me for lost time. I agreed to that. They then started the building of the Workshop (to reduce my downtime in this event) and gave me 50 donuts that I can use for anything, including making up for lost time.

I think I'll hold on to the donuts for a premium item; since this isn't my main account, it doesn't matter if I don't get everything.

So I take back what I said about them not being helpful.