Board Thread:News and Information/@comment-5763452-20140109165445/@comment-14250-20190418045538

I understand what you're saying, but the problem with viewing it as "causes another" is it treats that other person as a reactive object rather than a decision-making person who CHOOSES to respond a certain way.

"There is no way we can solve this problem with him by using the internet" is also clearly proven false, since it was solved using the internet, through engaging with staff.