Board Thread:Tapped Out Help/@comment-173.240.24.197-20171127083100

There is a short two-part sound effect that just keeps playing over and over in a loop in the background. It will not stop no matter what I do. I'm playing the game on a Kindle HDX 8.9 (3rd Gen). I've gone in to the settings and done a "Force Stop" on the app which unfortunately hasn't helped. I've also done a "reset" where, with the device unplugged and turned on, you hold the power button in until the device shuts off on it's own and then restarts. However, it hasn't helped either. I just now tried the last thing I can think of which was to uninstall the app completely from my device and reinstall it. It didn't help. I reinstalled the game, logged back in and the VERY annoying sound effect still plays. It plays regularly about every one second...over and over and over in a loop. .  It sort of reminds me of the "ha-ha" sound effect but it's not a voice it's sort of a multipart tone. It's sort of got that hi-low sound to it like the Ha-ha sound though. I can't think of exactly WHAT the sound is normally attributed to but I'm sure there is some "action" or something that probably happens normally and it's like the sound effect just got stuck in a loop playing over and over and over again. It just will NOT stop! It's driving me crazy. I've noticed if a dialouge box comes up it will stop for that or if another sound effect needs to play it will stop but as soon as whatever needed to play is over, this sound effect "loop" starts and keeps on playing again no matter what I do. I've even let the device just sit there and let this sound effect loop just play on hopping maybe it would eventually stop but it just keeps going.

If anyone has any suggestions as to what might be causing it or how to fix it, PLEASE let me know. Thanks.  