Board Thread:Casual Discussion/@comment-24.183.32.165-20180604031140

On May 23, I went to manually upgrade the app and was suddenly unable to log in to the game on either my tablet or phone. The EX help team attempted a reset with no luck. They then offered to allow me to start over at level 60., I've been playing for three and a half years and reached level 227, with over 200 characters and would rather not play at all than to start back at 60. Has anyone else had this happen to them? 