Talk:Christmas 2014 Event/@comment-24826629-20141206083510

This is an update for the issue I mentioned below about not being able to get into Krustyland. I'm making a new post so this update doesn't get lost in the crowd...

I contacted EA. The help desk wasn't very helpful. I told them the details of the issue, along with information that when I use another account it works fine. This issue happens on two separate devices. The person initially tried to blame my device, even though I told them that the other account works fine - grrr, why can't they read? Anyway...

Apparently other people are also having the same issue and my one has been esculated (not sure about the other people's issues, though. Upshot is: if this is an issue you're having too, let them know, but they already know that people are having this problem.

Unfortunately, this means that this account can't proceed with this event as all the characters who can be in Krustyland are there, including Homer and Lisa. Lucky it's my backup account...